Microsoft Dynamics 365-CRM

A business solution that increases the productivity of your sales, services and marketing strategies with our management solution oriented to boost the productivity of your sales, marketing campaigns and after sales service.

Microsoft Dynamics CRM is a solution based on Microsoft Office and Microsoft Office Outlook and designed for management of relations with customers with the aim of serving as an aid to increase sales and improve service and relationships with current and potential customers. It offers the possibility to create and maintain a comprehensive view of your customer data from the first contact through purchase and post-sales.

Dynamics CRM

It is an easy to use, fast and efficient tool. It allows to have a business strategy focused on the customer, whose main objective is to gather much information about them in order to increase their satisfaction and long-term relationship. Simplify the work to your Marketing team allowing segmentation, campaign management, workflow and detailed analysis, minimizing unproductive labor.Microsoft Dynamics CRM provides support solutions and customer service that combines productivity with ease of use in case, workflow and dashboards management.

As a complete, integrated and easy-to-use, customize and maintain, it can be integrated with other business systems growing at your the same rate of your business. Create and maintain a comprehensive view of the data from your customers from the first contact through purchase and post-sales.


What benefits does it offer​?

  • Cost reduction
  • Satisfaction and customer loyalty
  • Shortens the sales porcess with great results
  • Gast implantation
  • Short period of adaptation to the tool
  • Improves the quality of customer service
  • Echants customers building pipeline and showing its impact




It is based on a technology already known as a solution based on Microsoft Office and Microsoft Office Outlook. It offers a friendly and simple interface which makes your work easier and faster.


It allows you to offer the users of the different areas of your business the possibility to work with the applications of productivity of Microsoft Office.


Dynamics CRM provides you with the information you need to focus on selling, capture, control and foster loyalty efficiently offering a quality service translated into profitability with your customers.

Why to choose us?

As a partner and distributor of Microsoft Dynamics NAV and CRM, we work to get the most out of our solutions Microsoft Dynamics ERP and CRM. At CIC we offer you all necessary tools to obtain the maximum benefit of your business.
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